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Retail Stocker

Retail Stocker

Job ID 
# of Openings 
Job Location Name 
Grand Ole Opry
Job Location(s) 
Posted Date 

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To carry out the company mission of creating authentic, memorable entertainment experiences which inspire people, within the retail areas of M&E, (including retail locations at the Ryman Auditorium, the Grand Ole Opry House and Plaza, Opry Originals, 65 South and at off-site in which Ryman Hospitality participates).  Adhere to the company service basics while providing flawless service to all our guests while promoting the retail products within each location.  If FT this position would serve as a lead under the leadership of the Supervisor on Duty.


  • Provide polite and courteous service to all guests. Provide information about current and upcoming events, while actively greeting and welcoming all guests into the stores. 
  • Keep merchandise stocked and properly organized on the sales floor through the day.  Utilize stock sheets to assist with maintaining stock levels and ensuring all product is represented on the floor. 
  • Assist with processing daily shipment and help maintain a neat, clean and organized stockroom.
  • Maintain general order and cleanliness of merchandise location and stockrooms. Includes cleaning windows, spot sweeping of floors, dusting of merchandise displays and emptying trashcans as needed.
  • Responsible for adhering to customer service initiatives while on the sales floor
  • Provide the management team with customer comments and feedback about the merchandise, offerings and experiences at our facilities.
  • Report any concerns, maintenance problems, etc…to management.
  • Responsible for being familiar with emergency procedures and responding accordingly in emergency situations, including properly evacuating the retail location, moving all employees and guests at least 300 feet from the building, should an evacuation become necessary.
  • Perform other duties as assigned.



  • HS diploma or equivalent preferred.


  • At least one year of experience in customer service, sales, and/or cash handling preferred.  Possess an outgoing personality and an aptitude for sales.