Returning Candidate?

Restaurant Host/Hostess

Restaurant Host/Hostess

All times are in Coordinated Universal Time.
Job ID 
2017-1200
# of Openings 
0
Job Location Name 
Ole Red - Tishomingo
Job Location(s) 
US-OK-Tishomingo
Posted Date 
12/1/2017
Category 
Food and Beverage
Type 
Full-Time

More information about this job

Overview

Ole Red - Tish

Meet, greet and seat all guests with a positive, friendly, helpful attitude and is a general source of information to all guests entering the venue. The Restaurant Host/Hostess will have the unique privilege of getting in on the ground floor of this new endeavor scheduled to open September 2017.

Responsibilities

  • Greet all guests promptly and courteously in a professional manner.
  • Control the flow of guests coming into the restaurant and those who are waiting for a table.
  • Direct guest to appropriate location to wait when on a wait.
  • Estimate and quote accurate wait times for tables.
  • Show guests to tables, place menu on table for guest, wait for guest to be seated before leaving the table.
  • Thank each guest for visiting the restaurant and invite him/her to return in a friendly and sincere manner.
  • Communicate to door host, kitchen and Manager on Duty the wait time, parties of eight (8) or more, and any planned special event; any and all information is necessary to ensure proper flow.
  • Keep host area clean and organized throughout the shift (shift mechanics), maintain running duties.
  • Adherence to standard operating procedures.
  • Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift.
  • Perform other duties as assigned.

Qualifications

Education:

  • High School Diploma

Experience:

  • Working knowledge of restaurant operations, seating procedures, guest relations, problem solving
  • Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
  • Ability to diffuse possibly volatile situations with tact and diplomacy
  • Ability to seat guests in a high-volume restaurant at a pace that maximizes efficiency of service and performance of overall operations