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Manager of Retail - Ole Red Nashville

Manager of Retail - Ole Red Nashville

Job ID 
2017-1236
# of Openings 
1
Job Location Name 
Ole Red - Nashville
Job Location(s) 
US-TN-Nashville
Posted Date 
11/16/2017
Category 
Retail
Type 
Full-Time

More information about this job

Overview

Consistently meet or exceed the financial, operational and customer service goals of the M&E Group retail division.  Define and manage the daily operations of all M&E Group retail outlets including customer service, sales, planning, expenses, warehousing, inventory movement, merchandising and human resource functions.

Responsibilities

  • Sales and Customer Service – Develop, monitor and instill exemplary sales and customer service policies and procedures.  Establish a program for regular consumer and employee feedback.  Develop events and special promotional programs to increase traffic and sales, as well as support coordinated efforts in conjunction with M&E’s marketing programs.
  • Planning and Budget controls - Ensure goals are met through appropriate planning and organization of staff, inventory and expenses. Analyze operating reports, make recommendations and implement store performance improvement plans.  Review excess/obsolete and poor performing skus (items) and develop action plans to deplete inventories.
  • Employee Development - Recruit, train, and develop a team of qualified hourly non-exempt employees.  Recommend competitive wages and benefits.  Write performance evaluations, goal assessments and discipline employees consistent with the company disciplinary policies.
  • Communication – Be a strong team player who maintains open and positive relations with all divisions of the company, regularly communicating financial, inventory, customer service, and employee recognition matters and other opportunities.  Ensure that company policies and events are communicated in a timely manner.
  • Merchandising - Maintain high merchandising standards that reflect the M&E Group’s brands image and positioning through well-merchandised outlets with properly tagged items, merchandised in a visually appealing manner.  Stock merchandise, reset categories, organize and execute the display and signing of regular, promotional and seasonal merchandise programs.
  • Physical Inventory – Develop, administer and monitor loss prevention programs and systems to protect the company's inventory and assets.  Complete all cash control procedures.
  • Legal Compliance - Ensure the store is in compliance with all State and Federal employment laws. Ensure store security from internal and external theft.
  • Online Store – Oversee the processing of all orders and website fulfillment
  • Perform other duties as assigned.

Qualifications

Education:

  • High school graduate, college preferred

Experience:

  • Minimum of five years retail management experience (at manager level or higher), with specialty store experience a must. 
  • Excellent organizational and communication abilities. 
  • Dedicated to sales and customer service excellence. 
  • Fluent with retail POS systems. 
  • Ability to work a flexible schedule including nights and weekends.