Responsible for systemic, accurate and timely picking and packing of Ecommerce Sales orders placed through our online stores.
Timely fulfillment of orders placed through our online stores. Prepares all orders that are received via online stores for shipment, including but not limited to picking merchandise, preparing for shipment, applying shipping labels and the appropriate postage.
Acts as a backup to the Ecommerce Customer Service Clerk for timely follow up with all customer communication, including emails and phone calls. Communicate any issues/returns to Warehouse Manager.
In the absence of the Customer Service Clerk, communicate any escalated Customer Service issues to the Warehouse/Logistics Manager and Ecommerce Manager for timely resolution.
Assists with physical inventory preparations concerning back stock in retail storage areas and performs cycle counts.
Discards waste/trash created from work (delivers broken down empty boxes to recycling bin, trash to dumpster)
Other duties as assigned.
High school graduate or equivalent
Minimum of two years retail/stockroom experience preferred, basic computer skills required
Licenses/Certifications Valid TN Driver’s License and a satisfactory driving record.