Returning Candidate?

Retail Visual Training Specialist

Retail Visual Training Specialist

Job ID 
# of Openings 
Job Location Name 
Grand Ole Opry
Job Location(s) 
Posted Date 

More information about this job


Responsible for assisting stores in adhering to visual standards set by the company.  Responsible for publishing monthly merchandising communication to stores.   Responsible for creating a best in class Retail Employee training program that will inspire and instill the company culture in each employee. 


  • Create a training program that will serve to equip new employees as well as refresher courses for seasoned employees, keeping training updated as the business changes and evolves.
  • Create training materials for Retail Employees that will equip them to offer the best possible experience to our guests.
  • Collaborate with Store Managers and create job-specific learning task checklists and a roadmap for new employees to ensure tasks are prioritized based on their job description and the needs of that particular location.
  • Work with the Director of Product Development to create a document of Visual Standards specific to each location, keeping each brand within the standards of the company.
  • Visit stores to teach and train employees company Visual Standards offering hands-on training whenever possible as well as personally exemplifying the highest standards of excellent customer service.
  • Create and maintain a catalog of store fixtures including a photo, dimensions, quantity and exact location for use by the buying team.
  • Be a member of the store setup team for new stores, seasonal layouts/sets for existing stores and special events setup



  • High school graduate, college preferred.


  • 2+ years of experience in retail operations and 1+ year experience of delivering training required. 
  • Strong visual merchandising skills, computer skills, problem solving and communication and organizational skills are required. 
  • Experience in writing Standard Operating Procedures and/or Training preferred.


  • Valid Tennessee Driver’s License and a satisfactory driving record required.