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E-Commerce Manager

E-Commerce Manager

Job ID 
2017-1269
# of Openings 
1
Job Location Name 
Opry Entertainment Group
Job Location(s) 
US-TN-Nashville
Posted Date 
12/20/2017
Category 
Retail
Type 
Full-Time

More information about this job

Overview

Lead all online activities including organizing product, promotions, design requirements, marketing needs; working with shipping companies to reduce transportation costs, keeping the site updates for both mobile and desktop versions

Responsibilities

  • Lead overall website management, responsive redesign and enhancements including external brand integrations.
  • Utilize KPI analytics to execute ecommerce best practices and meet conversion goals.
  • Manage online fulfillment processes such as customer communications, cart abandonment follow-up, shipping contracts etc.
  • Optimize search results and category navigation to ensure product relevancy.
  • Responsible for list building to grow our retail specific reach in addition to our venue specific reach.
  • Manage SEM/SEO and target ROI goals.
  • Manage promotions and digital needs using merchandising reports to generate digital marketing campaigns.
  • Partner with buyers, planner, product managers and operations to oversee inventory loads, exit strategies and fulfillment.
  • Coach, mentor and develop team.
  • Perform other duties as assigned.

Qualifications

Education: 

Bachelor’s degree in related field preferred

 

Experience:

3 to 5 years of management experience in direct to consumer ecommerce website business. Background in digital merchandising. Google analytics and Magento platform experience. HTML preferred