The Food & Beverage Manager - Shows will manage the Food & Beverage areas of the Grand Ole Opry complex, with primary focus on the multiple concession and bar operations. This individual is responsible for operational quality and financial efficiency of the operation. He/she is also responsible for taking an active leadership role in the overall Opry operation, modeling company values and service basics and assisting where needed in our “one team” environment. The Food & Beverage Manager - Shows will back up other Operations Managers as necessary to ensure consistent management coverage, including but not limited to acting as the on-site manager on duty for events, managing proper cash handling procedures, set up and closing of cash registers and responding to guest issues.
2. CUSTOMER SERVICE/GUEST SATISFACTION
4. EMPLOYEE SUPERVISION
5. FISCAL RESPONSIBILITY
7. HOSPITALITY/CATERING SERVICES
9. Serve as “Manager on Duty” for public and private events and completes daily MOD reports.
10. Perform other duties as assigned.