• Full Time Server - Ole Red Gatlinburg

    Job Location(s) US-TN-Gatlinburg
    Posted Date 3 months ago(9/17/2018 5:49 PM)
    Job ID
    # of Openings Remaining
    Job Location Name
    Ole Red Gatlinburg
    Food and Beverage
  • Overview

    Serve food and beverage items with a knowledgeable, friendly and helpful manner to all guests. Work as a team to ensure every guest has a great experience.


    • Greet all guests at table, respond to guest inquiries regarding menu, wine list and entertainment.
    • Suggestive selling of menu items, beverages, desserts, etc. inform guests of daily specials and make recommendations.
    • Anticipate and respond to guest needs. Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude.
    • Organize and prioritize service per appropriate service sequence.
    • Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through POS terminal.
    • Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met.
    • Deliver food and beverages to table, pre-bus as necessary.
    • Perform opening/running/closing duties according to policy.
    • Have the ability to memorize menus and daily specials.
    • Maintain line of sight/atmosphere control by circulating through work area throughout shift, while upholding all OEG safety and sanitation standards.
    • Receive payment and process cash, credit card or traveler’s check transactions according to OEG procedures.
    • Perform other duties as assigned.



    • High School Diploma or equivalent preferred


    • Experience in restaurant operations
    • POS check and cash handling experience

    Knowledge, Skills & Abilities:

    • Working knowledge of high volume restaurant operations and safe, responsible alcohol service
    • Standard food preparation/presentation
    • Skill in guest relations
    • Wine & Liquor knowledge
    • Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs


    • ABC Certification


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