• E-Commerce Content Coordinator

    Job Location(s) US-TN-Nashville
    Posted Date 1 month ago(12/21/2018 10:54 AM)
    Job ID
    # of Openings Remaining
    Job Location Name
    Opry Entertainment Group
  • Overview

    The Ecommerce Content Coordinator will work with all aspects of the Opry Entertainment branded retail websites to ensure related content, operational infrastructure, and merchandise assortments are accurate, current and to ensure they are being optimized.


    • This position is responsible for managing site updates/maintenance and end-to-end ecommerce operational infrastructure, ensuring consistent user experience, functionality, and brand consistency in tandem with direction provided by the eCommerce Manager.
    • Assists in creative design, content creation, and site implementation of design - including HTML coding, UTM tagging and tracking, QA tasks. Content creation may include photography, copy or article writing, creation of images for the website, and user experience design. Update digital marketing calendar and website asset mockup.
    • Support the business by managing the timely execution of website projects, maintenance requests and customer service and usability concerns including product page enhancements and suggestive selling tools, editorial content features and navigational enhancements.
    • Proactively identify operational problems, assess and evaluate infrastructure improvement projects to recommend prioritization, and independently resolve issues.
    • Collaborate across teams and departments to strategize and implement initiatives to improve KPIs include, but not limited to: search engine optimization, traffic, conversion, average order value, and sales.
    • In partnership with the merchandise teams, perform regular analysis of business for item and/or category opportunities including the growth of online only items and categories.
    • Monitor order flow and assure orders are cleared through the system. Interact with logistics, finance, and IT as needed to resolve issues.
    • Participate in weekly team meetings with cross-functional partners to recap business results and follow up on actions to drive category growth
    • Monitor ecommerce and digital marketing trends and technologies, while identifying new opportunities
    • Assist with retail projects as needed and perform other duties as assigned



    • Bachelor’s degree in related field preferred


    • One to two years of related content creation, and operational and creative website updates; ecommerce experience preferred
    • Website editing tools, Dreamweaver, HTML, CSS
    • Content Management Systems; Magento preferred

    Technical Skills:

    • Ability to be independent, yet team-oriented
    • Exceptional attention to detail and commitment to providing high-quality work
    • Strong work ethic
    • An eye for cohesive and engaging visual content
    • Flexible and adaptive to changing priorities; able to organize, multi-task and prioritize workload to meet deadlines


    • This position requires a pre-employment drug screening


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