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To provide direct leadership to the employees responsible for providing flawless, world-class service to guests visiting M&E attractions through gift shop sales and service utilizing the procedures and processes outlined in the location SSTs, based on the Ryman Hospitality Properties Service Basics.
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"Country’s most famous stage," the Grand Ole Opry is world renowned for creating one-of-a-kind entertainment experiences for audiences of all ages. Beginning as a radio show in 1925, the Opry is a live entertainment institution today, showcasing a mix of country legends with contemporary chart-toppers who have followed in their footsteps. Every year, hundreds of thousands of people make pilgrimages to the Grand Ole Opry to see the show live at its home at the Opry House in Nashville, Tennessee.
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Sales Manager will represent and sell the attractions (primarily Grand Ole Opry, Opry House Tours, Ryman Auditorium Tours, General Jackson Showboat/ Ole Red) and be responsible for private event sales at our attraction venues. They will be the representative of the Grand Ole Opry Entertainment Group to distinct group market segments, primarily convention/ meeting planners traveling from out of market to host meetings and events in Nashville. The Sales Manager will work to acquire new clients, retain existing clients and recover lost business for Grand Ole Opry Entertainment Group.
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Warehouse Supervisor to oversee and coordinate the daily warehousing activities including receiving, processing and distributing incoming retail merchandise to retail outlets of Ryman Hospitality Properties, Inc. They will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits.
Ultimately, being able to ensure that daily operations meet and exceed daily performance expectations.
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Responsible for assisting with the overall management of Café Lula Food and Beverage Operations; including proper cash handling procedures, set up and closing of cash registers, and ensuring proper food handling and sanitation practices are followed and handling any customer issues and complaints; ensures that all staff are trained and following protocol and procedures while on duty serving guests.
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Serve food and beverage items with a knowledgeable, friendly and helpful manner to all guests. Work as a team to ensure every guest has a great experience.The Restaurant Server will have the unique privilege of getting in on the ground floor of this new endeavor scheduled to open September 2017.
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Responsible for food production, food preparation, a la carte line cooking and work station sanitation according to company standards.
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The Restaurant Manager is responsible for daily operations and guest experiences for our newest iconic experience, Ole Red (a 16,000-square foot multi-level restaurant, bar, and entertainment destination) located in Nashville, Tennessee. This individual will have the unique privilege of getting in on the ground floor of this new endeavor scheduled to open late Spring 2018. This role will work in close partnership with the Assistant General Manager (AGM) and the General Manager (GM) on the development, implementation and execution of the business strategies – to include service and sales strategies, operational budget, restaurants/bars and banquets/catering.
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Responsible for the deep cleaning processes such as hot water extraction of upholstery or carpets, stripping and waxing of hard surface floors, operation of equipment such as floor scrubbers, extractors, and specialty equipment used for deep cleaning purposes. Provide custodial cleaning services to the facilities of the Grand Ole Opry House, Call Center, Acuff House and WSM Radio offices.
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In partnership with Blake Shelton, we’re bringing Ole Red to downtown Nashville! Featuring Shelton-inspired food, drink, music and retail, Ole Red Nashville is a 26,000-square-foot restaurant and entertainment venue in the heart of Music City’s Lower Broadway. Itchin’ to have a little fun? We’re looking for fun-loving, hard-working folks to join our team!
Responsible for food production, food preparation, a la carte line cooking and work station sanitation according to company standards.
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In partnership with Blake Shelton, we’re bringing Ole Red to downtown Nashville! Featuring Shelton-inspired food, drink, music and retail, Ole Red Nashville is a 26,000-square-foot restaurant and entertainment venue in the heart of Music City’s Lower Broadway. Itchin’ to have a little fun? We’re looking for fun-loving, hard-working folks to join our team!
Coordinates receiving, inventory, and storage of all products for restaurant. Responsible for ensuring all invoices are received and coded to proper budgets. Liaison with vendors and department concerning general outside maintenance on all F&B equipment. Ensure all F&B locations are properly stocked prior to events. Maintain cleanliness and organization of storage areas
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In partnership with Blake Shelton, we’re bringing Ole Red to downtown Nashville! Featuring Shelton-inspired food, drink, music and retail, Ole Red Nashville is a 26,000-square-foot restaurant and entertainment venue in the heart of Music City’s Lower Broadway. Itchin’ to have a little fun? We’re looking for fun-loving, hard-working folks to join our team!
Properly operate dishwasher to clean dishes, silverware, tumblers, glasses, pots, and pans. Also, clean large pots by hand. At times, may be responsible for cleaning or organizing specific areas of the restaurant.
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In partnership with Blake Shelton, we’re bringing Ole Red to downtown Nashville! Featuring Shelton-inspired food, drink, music and retail, Ole Red Nashville is a 26,000-square-foot restaurant and entertainment venue in the heart of Music City’s Lower Broadway. Itchin’ to have a little fun? We’re looking for fun-loving, hard-working folks to join our team!
Responsible for food production, preparation a la carte cooking and work station sanitation according to company standards.
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To carry out the company mission of creating authentic, memorable entertainment experiences which inspire people within the retail areas of M&E, (including retail locations at the Ryman Auditorium, the Grand Ole Opry House and Plaza, Opry Originals, 65 South and at off-site in which Ryman Hospitality participates). Adhere to the company service basics while providing flawless service to all our guests while promoting the retail products within each location. This position would serve as a lead under the leadership of the Supervisor on Duty.
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Provide support for Media & Entertainment events and other activities.
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Works with Senior Network Engineer in the technical design, coordinate of implementation and expansion of the data and voice communications environment at Ryman Hospitality Properties including linkages to affiliates and service providers.
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Assist the General Manager by overseeing and managing catering activities and Tour and Travel services to ensure the smooth execution of all functions and events requiring food and beverage services.
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Manage all payroll, time & attendance and scheduling systems and processes. Ensure that accurate payments are made to employees and other individuals/entities paid through payroll processes. Ensure that payroll tax obligations are properly withheld and reported. Establish and maintain payroll procedures to ensure proper internal controls.
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The Food & Beverage Manager - Shows will manage the Food & Beverage areas of the Grand Ole Opry complex, with primary focus on the multiple concession and bar operations. This individual is responsible for operational quality and financial efficiency of the operation. He/she is also responsible for taking an active leadership role in the overall Opry operation, modeling company values and service basics and assisting where needed in our “one team” environment. The Food & Beverage Manager - Shows will back up other Operations Managers as necessary to ensure consistent management coverage, including but not limited to acting as the on-site manager on duty for events, managing proper cash handling procedures, set up and closing of cash registers and responding to guest issues.
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The Assistant General Manager is responsible for all daily operations and guest experiences at Ole Red (a restaurant, bar, and entertainment destination). This role will work in close partnership with the GM on the development, implementation and execution of the business strategies – to include service and sales strategies, operational budget, restaurants/bars and banquets/catering.
